About Us

Our History

Hydropool was founded by Dale Papke, and as demand for Hydropool and its reputation for quality grew in leaps and bounds, David Jackson was brought aboard in 1995 as an operating partner. In 2010 Dan Love joined the company at the head of Manufacturing, in 2020 Dan assumed the role as General Manager. 

Our products are now sold through a 300-plus retailer network in over 40 countries around the world. Our success continues to come from delivering a top-quality product that continues to exceed consumer expectations. Each of our retailers are professionally trained to assist you in the proper selection of the ideal hot tub, swim spa and accessories to match your needs based on your budget and stated lifestyle.

The Goal

We want to be the pre-eminent manufacturer of hot tubs and swim spas on the planet. Such a tall order means we expect the very best from our people. In turn, they can expect to be rewarded accordingly. Whether it's our products, marketing and advertising programs, sales training or field service training and support, our team must give our customers not just great service, but the best experience in the hot tub industry.

The Promise

We offer a fun-filled and challenging work environment where unique and innovative approaches are applied to everything we do. We listen carefully to our customer and team members and use this feedback to guide our company's decisions and direction. We continually train and educate our team to broaden their skills and enable them to be the best they can be.

About Hydropool Hot Tubs Inc.

Headquartered in Mississauga, Canada, Hydropool Hot Tubs Inc. originated in 1970 as a commercial swimming pool company and in 1978 became one of the first hot tub retailers in North America. Our products are now sold through a 250+ retailer network in over 40 countries.

Customer Service 1-800-465-2933

© 2025 Hydropool Hot Tubs Inc.